OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
137 ratings and 50 comments received in the last 90 days.
02 January 2022
Sam was excellent he understood our requirements to find the perfect car for us. From start to finish Sam was there to guide us and superb service.
15 December 2021
Obviously, because we were completely satisfied with the experience
14 December 2021
The salesman Matt was great to deal with from start to finish,nothing was too much trouble for him
07 December 2021
Our 2 year old was kept occupied by cookies and the staff were great with him. It was a great experience and we genuinely felt valued as customers.
03 December 2021
Prompt and efficient and felt they tried to find the car that suited my request
22 February 2022
Complete customer satisfaction.
20 February 2022
Really good experience, work carried out promptly and professionally and at a very reasonable price.
20 February 2022
Really courteous staff at reception, given a warm drink, and my car was mot'd in 90 minutes with no work required, what's not to like?
20 February 2022
Always keep you informed at each stage of the service.
20 February 2022
5 start service and very friendly people
19 February 2022
I received a video update and a phone call with with further information on the progress of the service. Staff we polite and helpful.
19 February 2022
First class customer service, as always.
17 February 2022
Polite staff kept me informed throughout the recall.
14 February 2022
Staff always welcoming. Work completed on time.
14 February 2022
I have no issues. The service was carried out promptly and at reasonable cost
18 February 2022
Under the circumstances I feel they did good