OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
251 ratings and 128 comments received in the last 90 days.
10 July 2024
The sales person listened to me
08 July 2024
Professional and friendly service
08 July 2024
First classservice
07 July 2024
Communication was fantastic. The team at Lloyd Colne were great.
04 July 2024
Staff competency and attitude
03 July 2024
Faultless process, excellent service & beautiful car
02 July 2024
Excellent service from Sam at Lloyds BMW
02 July 2024
Good
29 June 2024
Think I got a good deal
20 July 2024
Very easy to deal with staff members
18 July 2024
As always, the friendliness, courtesy and professionalism of all the staff is obvious from the time you enter reception.
18 July 2024
I was given brilliant service and the staff were so friendly nothing was to much trouble
16 July 2024
Mot passed
16 July 2024
Had a brake fluid service by appointment. In and out in 40 mins, and a nice cup of tea too!
16 July 2024
finally solved my problem - Hopefully
16 July 2024
Great customer care and service. Car washed and cleaned inside .
16 July 2024
Very trustworthy
16 July 2024
I was kept informed throughout.
16 July 2024
Service itself was great and no issues to report. I know it's standard practice but was nice to have the car cleaned
16 July 2024
Excellent service overall. Followed up on a general inquiry via the BMW stock locator. Very professional and come back when required to structure an acceptable deal. Dylan Scott even came in on his day off to manage the handover - not expected!