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ABOUT LLOYD COLNE.

Find out more about what we do and our team.

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Super & Classic Car Sunday 2019

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Motability Week. 15th -19th April 2019.

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M Track Day Offer

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Lloyd BMW helps Colne & Nelson Rugby Club achieve success

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Lloyd Colne continue Customer Service success in 2019.

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Motability scheme welcomes BMW X2.

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THE NEW BMW X5

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INTRODUCING… THE 8

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We enjoyed a delicious day at Clitheroe Food Festival

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BMW Help: Recalls

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Pendle Powerfest was fantastic

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#ExploreYourWorld

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Super & Classic Car Sunday

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Win A Weekend Escape With The BMW X2.

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Ed is Raising Money for CLAPA

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Clitheroe Food Festival 2017

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Superhero Convoy Brightens up Children's day

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Lloyd Colne enjoy the Pendle Pub Walk

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Cars & Coffee Morning in support of Pendle Powerfest

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335d xDrive M Sport Saloon Offer

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Supercar Sunday

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Gone in 66 Seconds

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Where was Tim?

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Clitheroe Food Festival 2016

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Christmas Market 2016

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Motability Open Weekend

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Our Company History

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Star Cars

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THE BMW M140i.

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THE BMW 1 SERIES.

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BMW Connected Drive.

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BMW Genius

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CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

As above

Service

The Service was carried out as arranged.

Service

Collect service easy, car back valeted, cost acceptable

Service

Lloyd Colne always give outstanding service and my last visit was no exception. This is a major reason why I stay with BMW cars, they make it very difficult to change.

Service

A very satisfactory service & always a warm welcome from the staff

Service

Very satisfied if your waiting for your car they do it asap

Service

Liked the facility to book a routine brake fluid service on line with menu pricing for a Saturday morning. Please see comments under Q3.

Service

Always professional and a pleasure to deal with very helpful, the best BMW dealer I've used.

Service

Friendly and efficient staff. Vehicle ready when promised.

Service

As stated in previous survey

Service

nice loan ca,r our car was clean ,nice service reception team.

Service

Very friendly and hospitable staff, great coffee too

Service

Excellent staff & fast solution to issue as above

Service

Always a pleasant experience

Service

It is always a pleasant experience to deal with Lloyds at Cplne

Service

Ben took his time out to help me today, arranging a double tyre replacement instead of the single as was booked, helping out with the insurance documentation and also providing a courtesy vehicle rather than me waiting. Excellent.

Service

Welcoming on arrival and speedy service.

Service

Fix was diagnosed, repaired and has since returned less than a week later. Have to take time off work to take car back in etc.

Service

Having dealt with John Edge and Amy Sanderson in sales, I found them both very friendly, courteous and helpful in all respects. The Service department fall into the same category too. The staff at Lloyds at Colne should be very proud of themselves.

Service

Car passed MOT, had 3rd party check something and they said it was good.

Service

This is the third bmw I've bought from them this must mean something

Service

Easy,fast and accurate

Service

I don't know the difference between very and completely

Service

Great service and very friendly staff.

Service

They gave a good service with welcoming reception. Kept me informed at all times. All staff very pleasant.

Service

The dealership could not diagnose the problem with a rattle from the engine when starting from cold

Service

only downside is the cost of the service

Service

MOT booked in easily and completed on time etc.

Service

The service was done promptly and effectively

Service

Great service staff

Service

everything done while I waited

Service

I am retired live close to the dealership and have the use of another car. I'm not sure what the situation would have been had I needed a loan car.

Service

Fast friendly service.

Service

Car left for 24 hours for a new tyre - on collection the vehicle settings had not been recalibrated and tyre glue was left on the polished black alloys - necessitated in me returning the vehicle and waiting - had to clean the wheel myself later.

Service

Friendly professional service

Service

Fantastic staff all very friendly and helpful

Service

See above

Service

The staff were helpful and polite and the service was carried out in a timely way

Service

When I objected to an alteration requested to my service appointment running to the next day you came up with a solution that was good for both of us.

Service

The service was excellent and completed on time

Service

Never sent confirmation of service booking

Service

Work was carried out as specified

Service

Service was easy to book, went according to time and the work was completed to a high standard.

Service

Efficient, friendly .....loved the little video

Service

Tricky trying to arrange a courtesy car. It would have been nice if the adblue was topped up and tyre pressures checked.

Service

The work was completed ahead of schedule without any fuss or drama. On arrival we were made to feel very welcome. We were given an excellent loan car.

Service

Can't fault the whole experience.

Service

Time it took for the MOT

Service

The dealer was fantastic, Sally in the service department was very patient and professional. They went above and beyond their expected duty, and did a great job of managing the stock issue from BMW directly.

Service

The service team at Lloyds in Colne are fantastic. They kept me up to date with news on my car when it was with them. I also mentioned a few stone chips which they sorted for me while he car was in. Car looked great on collection. Highly recommend

Service

prompt and efficient and car valeted all within the estimated time

Service

Trust your service easy

Service

Was easy to book with polite people and nothing too much trouble

Service

The staff are very friendly and always ensure that you are looked after.

Service

Excellent thank you, Lloyd asked BMW for goodwill as the car was out of warranty and came back with 100% parts and 50% labour

Service

Kept informed with the details of my service as to what needing doing and how long it would take. Liked the personalised car check video.

Service

Can't fault them

Service

I had a problem. They booked it in, gave me a replacement car and fixed it.

Service

Nice and courteous staff. Everything was done and the results explained.

Service

All work carried out correctly and on time. Car returned washed and vacuumed.

Service

Friendly, professional and attempt to please and fit in with my requirements.

Service

I have been able to take the car in twice on a Saturday morning. Staff are very friendly

Service

Excellent service department staff

Service

everthing carried out on time and as promised

Service

No fuss , no hassle .....happy to help out with any queries and show a true willing to drive for customer satisfaction

Service

Very satisfied

Service

I was able to fit my car in for service based on my availability and time restrictions.

Service

Friendly service advisor and receptionist and u get car back same day.

Service

The sales person I dealt with Jamie Critchley was very attentive and listened / advised as much as possible. I felt he went the extra mile to gain my business, which is why I purchased via him as opposed to my local dealer in Huddersfield

Sales

All the staff at Colne i found to be extremely friendly and helpful.

Sales

I am really pleased with the help I received from Jamie Critchley, from the beginning and right through to the end he kept me informed about the progress of my order

Sales

Always excellent

Sales

Clean, helpful, informative, no pressure, leisurely looking around, noone jumping on you to purchase.

Sales

Because they were good

Sales

Everyone at BMW we're friendly, we were made to feel comfortable. Tim offered great communications, kept me up to date throughout the whole time. The personal touches made it special purchasing a new car thank you

Sales

Good service,patient and arranged alternative vehicle

Sales

Lloyd Colne gave the best of service from start to finish. Friendly, knowledgeable, communicative and helpful sales team.

Sales

Lloyd's Colne are by far the best dealership I have had the pleasure of dealing with. The family friendly atmosphere, the customer service and after sales support. The 'can do' attitude really places it head and shoulders above the rest. Well done!

Sales

First class service from Tim Robson.

Sales

Friendly, trustworthy, can never do enough attitude without being too pushy.

Sales

Very attentive with all our needs

Sales

Same as above, everything from my initial enquiry to the collection of my car was as smooth as silk, I wouldn't hesitate to reccomend lloyd colne to any of my friends and family, 100% 1st class service.

Sales

Lloyd Colne have supplied my last 3 Bmw's. I always receive a very high level of customer service

Sales

Top class service though out the sale

Sales

No issues on the day, majority of the paperwork completed prior to collection online

Sales

The sales team at the dealership I bought the car from are great to deal with. They are polite, understanding and knowledgeable about the products they sell and deliver.