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ABOUT LLOYD COLNE.

Find out more about what we do and our team.

Latest News & Events

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Paratriathlete Stuart Meikle wins gold medal

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Lloyd Colne, Carl Fogarty & Pendle Powerfest

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Super & Classic Car Sunday 2019

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Motability Week. 15th -19th April 2019.

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M Track Day Offer

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Lloyd BMW helps Colne & Nelson Rugby Club achieve success

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Lloyd Colne continue Customer Service success in 2019.

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Motability scheme welcomes BMW X2.

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THE NEW BMW X5

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INTRODUCING… THE 8

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We enjoyed a delicious day at Clitheroe Food Festival

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BMW Help: Recalls

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Pendle Powerfest was fantastic

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#ExploreYourWorld

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Super & Classic Car Sunday

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Win A Weekend Escape With The BMW X2.

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Ed is Raising Money for CLAPA

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Clitheroe Food Festival 2017

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Superhero Convoy Brightens up Children's day

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Lloyd Colne enjoy the Pendle Pub Walk

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Cars & Coffee Morning in support of Pendle Powerfest

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335d xDrive M Sport Saloon Offer

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Supercar Sunday

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Gone in 66 Seconds

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Where was Tim?

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Clitheroe Food Festival 2016

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Christmas Market 2016

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Motability Open Weekend

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Our Company History

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Star Cars

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THE BMW 1 SERIES.

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BMW Connected Drive.

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BMW Genius

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Enjoy a complimentary day out at a National Trust place in our all-electric BMW i3.

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BMW Summer Event

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CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very efficient process

Service

Totally satisfied. Can't say more

Service

Geoff was yet again great to deal with

Service

Happy with the work done

Service

Looked after

Service

The staff were not friendly, and my wife said she doesn't want to use that dealer again.

Service

I am always satisfied with the Service

Service

Tim Hudson, the salesman, was most efficient, helpful and courteous.

Service

Great service team and technicians at Lloyds Colne :)

Service

Worked with me to get exactly what we wanted and then insured we were constantly kept up to speed as to the status of our purchase/

Service

able to source car quick handover

Service

I wanted to have some guarantee that this fault wouldn't occur again. Getting the technician might have helped but this did not happen

Service

Sales and customer service was excellent - "Very satisfied". Disgracefully lack of care causing the incident given in the previous answer - for the Engineering department - "Completely dissatisfied". (5 + 0) / 2 = 2.5

Service

Excellent job ...

Service

Explain the job well and understood my needs

Service

Job completed at a reasonable price

Service

The car has an annoying little fault - they didn't find the cause

Service

Nothing too much trouble

Service

Sebastian was a great guy to deal with from my 1st enquiry to picking up the keys

Service

Personal service, treating me as a valued customer

Service

The salesman offered the best service and ultimately the best deal for what I wanted.

Service

All good.

Service

I went with a very specific 3 series specification, and the right car was found for me at the right price.

Service

Your colleague, Sam Benson, was excellent from start to finish. He is knowledgable, has a calm yet efficient manner and was the first in the showroom to engage. (Some of the others seemed more interested in their paperwork.) Sam did well.

Service

I booked a 90 minute service and waited at the centre until the vehicle was ready. This is essential for me as I live and work in Manchester, so with journey time it meant that I only had to allocate half a day for the service.

Service

went extra mile to accommodate my service date by collecting and delivering my car. friendly and efficient service when booking

Service

Attentive staff & excellent service

Service

Excellent,friendly helpful

Service

Excellent service from Lloyd's sales team

Service

Quick efficient service

Service

Warm and friendly service by all staff members, also the coffee was sensational

Service

Same as above

Service

Everything is always done as asked and in the time and manner explained by the staff. In particular the BMW Service team are outstanding and deliver fantastic customer satisfaction.

Service

Very tentative staff, helpful, knowledgable, nothing was to much to ask

Service

Sam was very helpful and kept me completely up to date on every step of the process of purchasing the car and was always helpful to answer my questions. Would highly recommend LLoyd Colne.

Service

Very helpful staff. Mr Martin Davies was great with from selling the car to looking after us after sale.

Service

It was excellent

Service

Good service, pick up and reception but very disappointed with me needing to fill up (10l) the Ad blue a week after the service, I would have expected this to be checked.

Service

Served as swiftly as possible and always with explanation of the nature and kind service intervention required.

Service

Every thing proceeded as I was told. Comfortable and welcoming waiting area. Car immaculate to drive away.

Service

As above - would have been a 5 except for the loan car comment

Service

Excellent service staff! Polite, friendly and efficient.

Service

I still have some outstanding concerns with the car which have not been fully resolved yet.

Service

Good service.

Service

Did what was needed very well

Service

Three reasons: !, I have found seat belt socket too low and difficult to engage. I was told there was no remedy. 2. I took high-intensity Ring bulbs for the sidelights, but was told cannot be fitted. 3. Handbrake needed adjusting but not done

Service

A friendly and helpful service every time I have used you.

Service

The garage lost my centre hub cap and I'm still waiting for a replacement several weeks later

Service

Removing the oil filter, the filter housing fractured. LLoyd Colne stated they had 'experienced this before', was a 'warranty repair', but the part was not in stock. Delayed collection. When I drove the car away a RED transmission warning light lit!

Service

No problems at all

Service

Service was great but a light needed repair and this was to be done under warranty. Due to a delay in arranging the repair I was informed two days before it was due to happen that it could no longer be done under warranty and I would have to pay. NO

Service

still rattling in the back , but they did fix the intial problem of the seat latch

Service

Quality friendly service

Service

first service, every thing attended to, no problems, great people.

Service

I always receive top class service from Lloyd BMW Colne.

Service

The service and mot was carried out to my complete satisfaction. It was good to recieve a video explaining the details of my car

Service

Higher price originally quoted for a brake fluid change. It wasn't until I challenged this that the cost was reduced to the price quoted on the BMW website.

Service

slight mix up with the invoice but swiftly resolved

Service

The team at. BMW are always empathetic to the customers needs and alway understand, this comes from good Managment , good training, good understanding, and excellent Customer service

Service

Very helpful staff expert motor engineers

Service

As above

Service

The Service was carried out as arranged.

Service

Collect service easy, car back valeted, cost acceptable

Service

Lloyd Colne always give outstanding service and my last visit was no exception. This is a major reason why I stay with BMW cars, they make it very difficult to change.

Service

A very satisfactory service & always a warm welcome from the staff

Service

Very satisfied if your waiting for your car they do it asap

Service

Liked the facility to book a routine brake fluid service on line with menu pricing for a Saturday morning. Please see comments under Q3.

Service

Always professional and a pleasure to deal with very helpful, the best BMW dealer I've used.

Service

As stated in previous survey

Service

Friendly and efficient staff. Vehicle ready when promised.

Service

Fantastic experience - The Salesman (Tim) made it an experience rather than just a car purchase !!

Sales

Excellent service and a great sales person!

Sales

Excellent service from all departments.

Sales

delivered as promised and smooth handover

Sales

As above and enjoyable buying experience, very well looked after

Sales

Very helpful and knowledgeable. The sales video was most interesting and helped convince us the car was right for us.

Sales

Alway striving to do what is best for you the customer

Sales

The car was due on the 22 May, we didnt get it till 30 April.

Sales

More than satisfied. The girls at the front counter were very helpful and looked after me very well in the drinks department. Jamie the sales person helped me no end to find the perfect car for me and gave up his day off to hand over my new car.

Sales

The sales person I dealt with Jamie Critchley was very attentive and listened / advised as much as possible. I felt he went the extra mile to gain my business, which is why I purchased via him as opposed to my local dealer in Huddersfield

Sales

All the staff at Colne i found to be extremely friendly and helpful.