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ABOUT LLOYD COLNE.

Find out more about what we do and our team.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The car was collected and returned to work with no disruption to my work day. It was returned washed and with all the necessary documents.

Service

Work completed as advised.

Service

Efficient service.

Service

BMW Colne managed to secure me the car of my dreams, an M2. I was very satisfied with the deal they offered me.

Service

Very satisfied

Service

Collected and delivered car.As usual no problem.

Service

The service was carried out with no problem, stayed in the showroom whilst the service was carried out, drinks wifi news paper all available.

Service

All very well organised other than a bit of a wait for the car to be cleaned

Service

Staff were polite/helpful. Service had no hitches and car returned immaculately clean.I would give 5* if I had been told how long it would take. I also resented feeling obliged to buy 5l fuel (min delivery) for the 20 miles I drove in courtesy car

Service

Reliable and friendly service at each visit. Job completed promptly, car washed and cleaned inside to a good standard. Courtesy car was provided.

Service

Always very easy to deal with and very accommodating.

Service

Professional!

Service

good, accurate, nice informative video.

Service

Always looked after very well

Service

Did everything I expected from them

Service

Everything went to plan and work completed on schedule

Service

Happy with the service

Service

Friendly staff, and the car was ready exactly when they said it would be

Service

Car felt like new again.

Service

the service we received was very good

Service

The body shop did a great job with the repairs

Service

Good communication about car, length of time service will take

Service

work completed within time stated

Service

Unexpected work completed under warranty without quibble.

Service

Good service but expensive tyres

Service

Never experienced any after service problems

Service

Should have been asked if I wanted an automatic or manual courtesy car profit to service

Service

Always first class service.

Service

Fantastic attention in all departments

Service

Courteous and professional service, friendly staff

Service

Work carried out to a high standard

Service

Friendly helpful and accommodating staff

Service

Exemplary

Service

Easy to deal with, car booked in in a reasonable time frame and courtesy car provided. -2 points for there being almost no fuel in courtesy car meaning I had to fill up and then not use all of the fuel I'd put in.

Service

Everything went as planned

Service

Job done with minimum of fuss

Service

Everything that needed to be done was completed to our satisfaction and the car returned to us in a very clean condition.

Service

Friendly, helpful staff. Very clean showroom and facilities

Service

As always, complete satisfaction is what was delivered.

Service

Lauren was very efficient and ordered all the necessary parts when I described the fault with the car. Now they are all working perfectly.

Service

The repairs were carried out expertly and in a very timely manner.

Service

Jamie Critchley was amazing. He has an excellent customer relation and a very good personality. He never disappoints

Sales

Extremely satisfied as the service provided was great throughout the process

Sales

How can you better perfection ?

Sales

Very impressed