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The car was collected and returned to work with no disruption to my work day. It was returned washed and with all the necessary documents.
Work completed as advised.
BMW Colne managed to secure me the car of my dreams, an M2. I was very satisfied with the deal they offered me.
Collected and delivered car.As usual no problem.
The service was carried out with no problem, stayed in the showroom whilst the service was carried out, drinks wifi news paper all available.
All very well organised other than a bit of a wait for the car to be cleaned
Staff were polite/helpful. Service had no hitches and car returned immaculately clean.I would give 5* if I had been told how long it would take. I also resented feeling obliged to buy 5l fuel (min delivery) for the 20 miles I drove in courtesy car
Reliable and friendly service at each visit. Job completed promptly, car washed and cleaned inside to a good standard. Courtesy car was provided.
Always very easy to deal with and very accommodating.
good, accurate, nice informative video.
Always looked after very well
Did everything I expected from them
Everything went to plan and work completed on schedule
Happy with the service
Friendly staff, and the car was ready exactly when they said it would be
Car felt like new again.
the service we received was very good
The body shop did a great job with the repairs
Good communication about car, length of time service will take
work completed within time stated
Unexpected work completed under warranty without quibble.
Good service but expensive tyres
Never experienced any after service problems
Should have been asked if I wanted an automatic or manual courtesy car profit to service
Always first class service.
Fantastic attention in all departments
Courteous and professional service, friendly staff
Work carried out to a high standard
Friendly helpful and accommodating staff
Easy to deal with, car booked in in a reasonable time frame and courtesy car provided. -2 points for there being almost no fuel in courtesy car meaning I had to fill up and then not use all of the fuel I'd put in.
Everything went as planned
Job done with minimum of fuss
Everything that needed to be done was completed to our satisfaction and the car returned to us in a very clean condition.
Friendly, helpful staff. Very clean showroom and facilities
As always, complete satisfaction is what was delivered.
Lauren was very efficient and ordered all the necessary parts when I described the fault with the car. Now they are all working perfectly.
The repairs were carried out expertly and in a very timely manner.
Jamie Critchley was amazing. He has an excellent customer relation and a very good personality. He never disappoints
Extremely satisfied as the service provided was great throughout the process
How can you better perfection ?