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ABOUT LLOYD COLNE.

Find out more about what we do and our team.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Everything necessary was done , pleasant staff too.

Service

This visit was necessary to replace the front brake discs and pads under the parts warranty. This was completed whilst I waited and was most convenient for me.

Service

I booked service before required; this was changed on arrival under advice from service administrator.

Service

quick service - booked car in the following day. It was taken in for me and dropped off at home - what more could you want?

Service

The only reason I have marked them down is due to the lack of availability in courtesy vehicles. I feel there should be more variety

Service

The garage kindly fitted me in at very short notice to replace a flat tyre. The wait wasn't very long either. Having spent £192, a complimentary car wash would have been a nice touch.

Service

The car was collected and returned to work with no disruption to my work day. It was returned washed and with all the necessary documents.

Service

Always very easy to deal with and very accommodating.

Service

BMW Colne managed to secure me the car of my dreams, an M2. I was very satisfied with the deal they offered me.

Service

The service was carried out with no problem, stayed in the showroom whilst the service was carried out, drinks wifi news paper all available.

Service

Reliable and friendly service at each visit. Job completed promptly, car washed and cleaned inside to a good standard. Courtesy car was provided.

Service

Efficient service.

Service

Work completed as advised.

Service

Very satisfied

Service

Staff were polite/helpful. Service had no hitches and car returned immaculately clean.I would give 5* if I had been told how long it would take. I also resented feeling obliged to buy 5l fuel (min delivery) for the 20 miles I drove in courtesy car

Service

All very well organised other than a bit of a wait for the car to be cleaned

Service

Collected and delivered car.As usual no problem.

Service

Professional!

Service

Always looked after very well

Service

good, accurate, nice informative video.

Service

Did everything I expected from them

Service

Everything went to plan and work completed on schedule

Service

Happy with the service

Service

Friendly staff, and the car was ready exactly when they said it would be

Service

Jamie Critchley was amazing. He has an excellent customer relation and a very good personality. He never disappoints

Sales

Extremely satisfied as the service provided was great throughout the process