OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
235 ratings and 135 comments received in the last 90 days.
02 April 2025
Having determined my requirements i was given every assistance in selecting my vehicle. Nothing was too much trouble for sales personnel.
01 April 2025
Great service
28 March 2025
The sales staff at Lloyd Motors bent over backwards and couldn't have done more to source a car of the exact model, colour and specification that I was looking for within a very tight timeframe, whilst regularly updating me with any new information.
23 March 2025
The sales staff were all very friendly and helpful throughout the process
21 March 2025
Excellent
18 March 2025
From the moment I visited the Lloyd BMW Centre, I was treated with the utmost respect and courtesy by all members of staff, including the principal, which enabled me to make a positive decision to purchase a vehicle.
18 March 2025
Great service
18 March 2025
Very professional and good knowledge from Ilsa
16 March 2025
From start to finish flawless
23 April 2025
As above Reception staff excellent
20 April 2025
Excellent service from Colne
16 April 2025
Sorted my problem straight away with no issues.
15 April 2025
Excellent customer service, faultless
15 April 2025
Service was excellent and quickly performed on the day and time of my choice.
14 April 2025
Everything went smoothly from booking my car in for the recall, to receiving the courtesy car and picking up my car when the work had been done.
13 April 2025
When I arrived at BMW I was warmly welcomed and treated with respect. On completion of my service I was contacted to let me know I could collect my vehicle.
09 April 2025
Efficient
09 April 2025
The day after the full service, while driving on motorway two warning lights came up urging me to take the car back to the garage for transmission oil service and drivetrain resetting?!?
08 April 2025
The car needed to stay in an extra night but I was kept fully informed and involved throughout.
06 April 2025
More explanation of the set up of the computer system as it had changed from my previous BMW