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ABOUT LLOYD COLNE.

Find out more about what we do and our team.

Latest News & Events

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Paratriathlete Stuart Meikle wins gold medal

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Lloyd Colne, Carl Fogarty & Pendle Powerfest

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Enjoy a complimentary day out at a National Trust place in our all-electric BMW i3.

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Super & Classic Car Sunday 2019

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Motability Week. 15th -19th April 2019.

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M Track Day Offer

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Lloyd BMW helps Colne & Nelson Rugby Club achieve success

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THE BMW 1 SERIES.

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Lloyd Colne continue Customer Service success in 2019.

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Motability scheme welcomes BMW X2.

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We enjoyed a delicious day at Clitheroe Food Festival

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BMW Help: Recalls

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Pendle Powerfest was fantastic

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#ExploreYourWorld

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Super & Classic Car Sunday

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Win A Weekend Escape With The BMW X2.

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Ed is Raising Money for CLAPA

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Impress with the new BMW Shadow Edition

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Clitheroe Food Festival 2017

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Superhero Convoy Brightens up Children's day

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Lloyd Colne enjoy the Pendle Pub Walk

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Cars & Coffee Morning in support of Pendle Powerfest

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335d xDrive M Sport Saloon Offer

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Supercar Sunday

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Gone in 66 Seconds

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Where was Tim?

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Clitheroe Food Festival 2016

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Christmas Market 2016

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Motability Open Weekend

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Our Company History

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Star Cars

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What is BMW Connected Drive?

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What is a BMW Genius?

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BMW Summer Event

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CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The staff that I dealt with, Anthony, Rachel and Paul were extremely co-operative and very efficient.

Service

Lloyd Colne are an absolute pleasure to deal with in all departments. They are the best which makes it very difficult to think about any other make of car.

Service

Couldn't fault throughout.

Service

Service agents excellent. Nice clean courtesy car provided. Car cleaned after work completed.

Service

Car not ready when promised

Service

All work done in a timely manner; great welcome from Matt Heap; excellent hospitality and also a catch up with the Senior Sales Executive Geoff Rollinson who sold me the car.

Service

Everything as it shoulb be.

Service

Professional service and great coffee whilst waiting

Service

My recent service to my x3 was carried out to my full satisfaction

Service

Good customer service

Service

Same reply as above

Service

My car was handed over very clean. I have noticed that cleaning the engine area is not included. A simple wipe down would be good

Service

BMW Colne was thoroughly professional in dealing with my requirements and I found this very reassuring.

Service

The work was done as required and a further problem noted and taken care of at the same time

Service

As above

Service

As previously stated

Service

Friendly and efficient

Service

Always 1st class service

Service

Easy to deal with, efficient service and friendly staff. I recently had four new tyres fitted and Lloyds were the cheapest by a pound or two for the same tyres as were originally fitted.

Service

Always great team to deal with

Service

As above the staff are superb in all respects as is the quality of work

Service

Fantastic engines, interiors getting better. Need to keep up with Audi and Mercedes interiors.

Service

Never fault the service

Service

Extremely helpful staff and quick repair turnaround. I had the fixed car back the next day which meant I didn't have to rent a hire car for a long work trip.

Service

Any issues are dealt with as quick as is possible .

Service

As above ,would not go anywhere else for service.

Service

No issues with the service dept.

Service

5 star service

Service

Car was ready in plenty of time, washed and vacuumed,

Service

Everything was fantastic except I would expect a loan car to be of a very similar spec to mine or at lease engine size.

Service

everything carried out as agreed

Service

Brilliant venue to purchase a car from

Service

Very efficient process

Service

Totally satisfied. Can't say more

Service

Happy with the work done

Service

Geoff was yet again great to deal with

Service

Great service team and technicians at Lloyds Colne :)

Service

The staff were not friendly, and my wife said she doesn't want to use that dealer again.

Service

Tim Hudson, the salesman, was most efficient, helpful and courteous.

Service

Looked after

Service

I am always satisfied with the Service

Service

able to source car quick handover

Service

Worked with me to get exactly what we wanted and then insured we were constantly kept up to speed as to the status of our purchase/

Service

I wanted to have some guarantee that this fault wouldn't occur again. Getting the technician might have helped but this did not happen

Service

Sales and customer service was excellent - "Very satisfied". Disgracefully lack of care causing the incident given in the previous answer - for the Engineering department - "Completely dissatisfied". (5 + 0) / 2 = 2.5

Service

Excellent job ...

Service

The car has an annoying little fault - they didn't find the cause

Service

Job completed at a reasonable price

Service

Explain the job well and understood my needs

Service

Nothing too much trouble

Service

Personal service, treating me as a valued customer

Service

Sebastian was a great guy to deal with from my 1st enquiry to picking up the keys

Service

The salesman offered the best service and ultimately the best deal for what I wanted.

Service

All good.

Service

I went with a very specific 3 series specification, and the right car was found for me at the right price.

Service

I booked a 90 minute service and waited at the centre until the vehicle was ready. This is essential for me as I live and work in Manchester, so with journey time it meant that I only had to allocate half a day for the service.

Service

Attentive staff & excellent service

Service

went extra mile to accommodate my service date by collecting and delivering my car. friendly and efficient service when booking

Service

Your colleague, Sam Benson, was excellent from start to finish. He is knowledgable, has a calm yet efficient manner and was the first in the showroom to engage. (Some of the others seemed more interested in their paperwork.) Sam did well.

Service

Excellent service from Lloyd's sales team

Service

Excellent,friendly helpful

Service

Warm and friendly service by all staff members, also the coffee was sensational

Service

Quick efficient service

Service

Same as above

Service

Everything is always done as asked and in the time and manner explained by the staff. In particular the BMW Service team are outstanding and deliver fantastic customer satisfaction.

Service

Very tentative staff, helpful, knowledgable, nothing was to much to ask

Service

Sam was very helpful and kept me completely up to date on every step of the process of purchasing the car and was always helpful to answer my questions. Would highly recommend LLoyd Colne.

Service

Very helpful staff. Mr Martin Davies was great with from selling the car to looking after us after sale.

Service

It was excellent

Service

Good service, pick up and reception but very disappointed with me needing to fill up (10l) the Ad blue a week after the service, I would have expected this to be checked.

Service

Served as swiftly as possible and always with explanation of the nature and kind service intervention required.

Service

Every thing proceeded as I was told. Comfortable and welcoming waiting area. Car immaculate to drive away.

Service

Excellent service staff! Polite, friendly and efficient.

Service

As above - would have been a 5 except for the loan car comment

Service

I still have some outstanding concerns with the car which have not been fully resolved yet.

Service

Vehicle booked in for reverse light failure. Fault due to water entry. During repair, rear bumper and access panel to lights scratched

Service

Good service.

Service

A friendly and helpful service every time I have used you.

Service

Three reasons: !, I have found seat belt socket too low and difficult to engage. I was told there was no remedy. 2. I took high-intensity Ring bulbs for the sidelights, but was told cannot be fitted. 3. Handbrake needed adjusting but not done

Service

Did what was needed very well

Service

The garage lost my centre hub cap and I'm still waiting for a replacement several weeks later

Service

Removing the oil filter, the filter housing fractured. LLoyd Colne stated they had 'experienced this before', was a 'warranty repair', but the part was not in stock. Delayed collection. When I drove the car away a RED transmission warning light lit!

Service

See above . Delighted with my first BMW ! The spec is so much better than the Audi's I had in the past.

Sales

Tim the customer service representative was really great throughout the process from ordering till taking delivery of my BMW. I was constantly updated throughout.

Sales

I dealt with Sebastian Gwizdek who was quite frankly the best sales person I've come across through buying about 20 cars (mainly premium German manufacturers). He was polite, helpful, quick, not pushy and came up with a great deal.

Sales

All Good - lent us a car to cover small delay in the delivery of new car.

Sales

Good salesman and handover. Only grouse is that it should have been made clear that despite paying below the £40k threshold for extra vehicle tax, the extra tax will still be due to DVLA for the next five years 'cos it is based on list price.

Sales

Wax protection ran into streaks .

Sales

Excellent

Sales

Fantastic experience - The Salesman (Tim) made it an experience rather than just a car purchase !!

Sales

Excellent service and a great sales person!

Sales

Excellent service from all departments.

Sales

delivered as promised and smooth handover

Sales

As above and enjoyable buying experience, very well looked after

Sales

Very helpful and knowledgeable. The sales video was most interesting and helped convince us the car was right for us.

Sales

Alway striving to do what is best for you the customer