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everything is covered
Work on my vehicle was 10/10, however dropped a couple of points as I wasn't offered a tea or coffee whilst I waited unlike other customers.
always quick helpful and efficient.
Very informative and as described
They listened and understood what I said and reported back all information I needed to know.
The service and follow up advice were excellent.
Could not have done better
The people at Lloyds bmw Colne are what makes this dealership a pleasure to deal with
Everyone was polite and helpful. The car was clean and everything done was explained to me. The time given to me was spot on.
Very detailed feed back, including work done on wheel alignment which I had no idea needed doing, and car returned much cleaner than when I took it in!
Great staff Ben and Sally in setvice and matt in sales
Work fitted in at short notice and completed quickly
Great communication and helpful staff
All work completed satisfactorily.
Martin Davies is a great salesman to deal with and the service side have all been excellent.
Excellent service consistently
I was completely satisfied
Just hassle free
As usual service and staff were excellent
Took my car and they fixed straightaway
Repair done with updates
The staff always greet you with a smile and the work on your car is always done to an extremely high standard
Parts department were brilliant and came back to me with a great price. Emily in service was lovely and my car was booked in on time .
I LOVE Lloyds at Colne. It is the best car place I have ever been to.
The overall experience was excellent
Job well done
It's just easy ,relaxed and efficient
Easy to arrange a service, and was kept up to date throughout
Always friendly, efficient
Cannot fault the service at Lloyd Colne. Staff are really friendly and professional. I was kept updated whilst work was carried out
The dealership and staff are helpful
on time,although all reception staff new to me all showed excellent customer relationship,just like rachel ralph of olden days
jon was done a loan car provided and all done with a smile
Always a pleasure to deal my with
Could not fault anything
I got the car I wanted
The good communication, reliability, and professional service.
Martin our sales advisor throughout the experience from first walking into the forecourt to the signing of the car was excellent as he was the first time we bought our first BMW not pushy and dealt with all our needs and questions
Everything was discussed and car delivered as agreed
Excellent customer service
Job completed to timescale and friendly service
Even cleaned my car
Excellent service and staff very polite
Great service, with regular communication from the staff. Lovely people to deal with. Thanks
They repaired the car quickly and sorted out the Warranty claim efficiently
Prompted service and mot .straight talking time scales etc.
I can't really see much room for improvement I felt safe with social distancing guidelines in place and the car was immaculate when I got it back. Ben who I dealt with is polite and friendly.
Feel we can trust Lloyd BMW. Always friendly helpful service.
Kept me informed at every stage of the service process. The video carried out by the technician is an added bonus.
Job completed quickly and a reasonable price. Staff very nice
Everything was on time and on time so thank you for the good treatment
Friendly, helpful and knowledgable sales personnel
Lloyd of Colne kept me up to date with all delivery dates.
I can. not say anymore than what I have put above completely satisfied
The buying experience at loyd colne bmw was top class, nothing was too much trouble, fantastic communication whilst waiting for my car to be built i was never left in the dark. All the staff were very friendly .
I was well treated by Matt Shannon at Lloyd Colne and he made the trade-in, purchase and handover a pleasant experience.
Sam Benson, the salesman I dealt with, was exceptional in his service. The total experience was easy and a pleasure. Nothing was too much trouble and all my questions answered.
First class service
Lovely car. Simple process
Again well organised and the detail was brilliant also Geoff spent a lot of time with us
Had great service as usual Geoff Rawlinson is a great guy to d al with and as usual he goes above and beyond to help make the process go smoothly
No complaints at all..couldn't fault it Brilliant experience and would highly recommend.
We were well looked after by Sebastian during the purchase of my my new car. I was completely on my own sorting the car out and Sebastian was very helpful with queries and problems I had along the way. I do not pick up my new car until 20th July.
My custom was completely appreciated and that was reflected in the great service I received from start to finish. Sam was really efficient and nothing was too much trouble. Great service and I would highly recommend Lloyds BMW Colne.
Helpful, professional and friendly.
Mark Colne manager and Sebastian salesman were brilliant
Again I can't fault anything.
Because it was very straight forward, and everything was arranged for me
Although there were a couple of issues, these were resolved very quickly, efficiently and to our complete satisfaction.
Very satisfied with the sales person who gave full support and kept us fully informed throughout.
Sam was brilliant always keeping me up to date etc
Simple and straightforward with no bs.
Kept informed throughout the process.
Jamie always has our best interests at heart, he knows what we want and expect and this is why he has just sold us our 14th BMW.
Approach of the sales person Sam. He was polite, helpful, knowledgeable, had time. He is an asset
I got the car on the date given and no delays. On collecting it was in there handover room and could get a good look to make sure everything was right.