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Because I was very happy with the service that i received
As above, in addition I appreciated the text I received while still in the showroom which contained a health check video.
Staff are very friendly. I have dealt with John Edge and Rachel who both are always cheerful and helpful.
The response I had from Colne was immediate and absolutely outstanding to ensure my car was MOT'd despite the fact that I am in France and my car had been left in my sister's drive for safe-keeping.
Efficient and completed the service in the time scale given...as always!
End of warranty service carried out and they did my brake fluid service at the same time. No charge as I had only had the car 2 months.
Sally on the service desk was very helpful. A real credit to your business
Lloyd Colne have always given exceptional service since the day we first went there in January 2017. This recent service has continued our experience of their high standards of care.
No issues. They were able to get me booked in without any delay, their price for the work quoted was very competitive, and the service was excellent.
As always - correct first time
Efficient and professional and kept to quote
The service team kept me informed of progress and were friendly
Always friendly, always accommodating, very efficient, very effective. I have been dealing with this team for over 30 years albeit the ownership has changed the ethos hasn't. They are the main reason I am never too tempted to switch brands.
As usual, Lloyd BMW Colne gave a first class service.
Job done in a very timely manner. Updated promptly on findings.
Peace of mind
Again the service was second to none. Rachel on service as always was efficient and pleasant.
Car always serviced and repaired to the highest level with nothing left
Got loan car and all warranty work was carried out returning following day
Happy with service
Very helpful and professional service from both employees that I had dealings with.
Car was ready before the allotted time saving me rushing to a hospital appointment
Easy to drop car offand ring as soon as problem sorted.
Required work was completed while I waited and any advisory was discussed and explained thoroughly.
Pleasant surroundings and friendly staff keeping you updated.
Even during the current Pandemic they still arranged to fulfil my request when it suited me! Amazing service!
Lloyd Colne is without doubt the very best dealership I have ever encountered. They are very professional in all departments. The service staff are fantastic with very clear, honest assessment of what is needed and are truly a pleasure to deal with.
Give it 5
The work to be carried out was explained along with a time estimate of the work.
Work done quickly & efficiently. Warranty work undertaken and completed during visit.
I appreciated the call back to recommence the warranty work
Quick and efficient service and generally well looked after by staff.
They are very polite, pleasant and do a good job.
All good as usual
I was made welcome and told what was needed to be done to my vehicle which left nothing to chance.
Carried out the first service quickly, very polite as always and the car was handed back clean inside and out
First class service
Great service all round
Professional staff, who treat you as someone with intelligence and are understanding of personal circumstances (especially in Covid-19 times)
Completely satisfied. Hassle free visit.
Seamless service from a great dealer. I selected Lloyd BMW over my local dealer as the salesman Jamie Critchely excelled in meeting my needs. This feeling has continued with the cars first service. Lloyd are excellent
Very good. Will need to book in with a BMW genius to go through the entertainment system
Personal service, made to feel valued, overall considering the current situation we could not have been treated any better.
Kept us informed every step from buying till we collected the car
the team at lloyds c ould not be faulted
The salesman Geoff Rollinson was a pleasure to deal with. It was the first time I have dealt with Lloyds of Colne but they came highly recommended by my brother. I saw the car on Thursday 29 Oct and took delivery on Tuesday 3 November!!
Even though estimated delivery date was way out ,your sales representative was upfront and courteous
There was a delay due to covid but we were kept informed on delivery.
Lloyd Motors at Colne has provided excellent all-round service with regard to 4 different cars over 20 years.
Sam looked after us and made everything straightforward and easy. Enjoyed the test drives, and felt I got a good deal