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ABOUT LLOYD COLNE.

Find out more about what we do and our team.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

everything is covered

Service

Work on my vehicle was 10/10, however dropped a couple of points as I wasn't offered a tea or coffee whilst I waited unlike other customers.

Service

always quick helpful and efficient.

Service

Great staff

Service

Very informative and as described

Service

They listened and understood what I said and reported back all information I needed to know.

Service

The service and follow up advice were excellent.

Service

Could not have done better

Service

The people at Lloyds bmw Colne are what makes this dealership a pleasure to deal with

Service

Everyone was polite and helpful. The car was clean and everything done was explained to me. The time given to me was spot on.

Service

No problems

Service

Very detailed feed back, including work done on wheel alignment which I had no idea needed doing, and car returned much cleaner than when I took it in!

Service

Great staff Ben and Sally in setvice and matt in sales

Service

Work fitted in at short notice and completed quickly

Service

Great communication and helpful staff

Service

All work completed satisfactorily.

Service

Martin Davies is a great salesman to deal with and the service side have all been excellent.

Service

Excellent service

Service

Excellent service consistently

Service

I was completely satisfied

Service

Just hassle free

Service

As usual service and staff were excellent

Service

Good service

Service

Always helpful.

Service

Took my car and they fixed straightaway

Service

EXCELLENT SERVICE

Service

Repair done with updates

Service

No complaints

Service

The staff always greet you with a smile and the work on your car is always done to an extremely high standard

Service

Parts department were brilliant and came back to me with a great price. Emily in service was lovely and my car was booked in on time .

Service

I LOVE Lloyds at Colne. It is the best car place I have ever been to.

Service

The overall experience was excellent

Service

Job well done

Service

Straight forward

Service

It's just easy ,relaxed and efficient

Service

Easy to arrange a service, and was kept up to date throughout

Service

Always friendly, efficient

Service

Cannot fault the service at Lloyd Colne. Staff are really friendly and professional. I was kept updated whilst work was carried out

Service

The dealership and staff are helpful

Service

on time,although all reception staff new to me all showed excellent customer relationship,just like rachel ralph of olden days

Service

jon was done a loan car provided and all done with a smile

Service

Always a pleasure to deal my with

Service

Great staff

Service

Completely satisfied

Service

Could not fault anything

Service

I got the car I wanted

Service

The good communication, reliability, and professional service.

Service

Excellent service

Service

Martin our sales advisor throughout the experience from first walking into the forecourt to the signing of the car was excellent as he was the first time we bought our first BMW not pushy and dealt with all our needs and questions

Service

Everything was discussed and car delivered as agreed

Service

Excellent customer service

Service

Job completed to timescale and friendly service

Service

Even cleaned my car

Service

Excellent service and staff very polite

Service

Great service, with regular communication from the staff. Lovely people to deal with. Thanks

Service

They repaired the car quickly and sorted out the Warranty claim efficiently

Service

Prompted service and mot .straight talking time scales etc.

Service

I can't really see much room for improvement I felt safe with social distancing guidelines in place and the car was immaculate when I got it back. Ben who I dealt with is polite and friendly.

Service

Feel we can trust Lloyd BMW. Always friendly helpful service.

Service

Kept me informed at every stage of the service process. The video carried out by the technician is an added bonus.

Service

Job completed quickly and a reasonable price. Staff very nice

Service

Everything was on time and on time so thank you for the good treatment

Sales

Friendly, helpful and knowledgable sales personnel

Sales

Lloyd of Colne kept me up to date with all delivery dates.

Sales

I can. not say anymore than what I have put above completely satisfied

Sales

The buying experience at loyd colne bmw was top class, nothing was too much trouble, fantastic communication whilst waiting for my car to be built i was never left in the dark. All the staff were very friendly .

Sales

I was well treated by Matt Shannon at Lloyd Colne and he made the trade-in, purchase and handover a pleasant experience.

Sales

Very professional

Sales

Sam Benson, the salesman I dealt with, was exceptional in his service. The total experience was easy and a pleasure. Nothing was too much trouble and all my questions answered.

Sales

First class service

Sales

Lovely car. Simple process

Sales

Again well organised and the detail was brilliant also Geoff spent a lot of time with us

Sales

Had great service as usual Geoff Rawlinson is a great guy to d al with and as usual he goes above and beyond to help make the process go smoothly

Sales

No complaints at all..couldn't fault it Brilliant experience and would highly recommend.

Sales

We were well looked after by Sebastian during the purchase of my my new car. I was completely on my own sorting the car out and Sebastian was very helpful with queries and problems I had along the way. I do not pick up my new car until 20th July.

Sales

My custom was completely appreciated and that was reflected in the great service I received from start to finish. Sam was really efficient and nothing was too much trouble. Great service and I would highly recommend Lloyds BMW Colne.

Sales

Helpful, professional and friendly.

Sales

Mark Colne manager and Sebastian salesman were brilliant

Sales

Again I can't fault anything.

Sales

Because it was very straight forward, and everything was arranged for me

Sales

Although there were a couple of issues, these were resolved very quickly, efficiently and to our complete satisfaction.

Sales

Very satisfied with the sales person who gave full support and kept us fully informed throughout.

Sales

Sam was brilliant always keeping me up to date etc

Sales

Simple and straightforward with no bs.

Sales

Kept informed throughout the process.

Sales

Jamie always has our best interests at heart, he knows what we want and expect and this is why he has just sold us our 14th BMW.

Sales

Approach of the sales person Sam. He was polite, helpful, knowledgeable, had time. He is an asset

Sales

I got the car on the date given and no delays. On collecting it was in there handover room and could get a good look to make sure everything was right.