Easy to drop car offand ring as soon as problem sorted.
Pleasant surroundings and friendly staff keeping you updated.
Even during the current Pandemic they still arranged to fulfil my request when it suited me! Amazing service!
Required work was completed while I waited and any advisory was discussed and explained thoroughly.
Lloyd Colne is without doubt the very best dealership I have ever encountered. They are very professional in all departments. The service staff are fantastic with very clear, honest assessment of what is needed and are truly a pleasure to deal with.
The work to be carried out was explained along with a time estimate of the work.
Work done quickly & efficiently. Warranty work undertaken and completed during visit.
Quick and efficient service and generally well looked after by staff.
I appreciated the call back to recommence the warranty work
They are very polite, pleasant and do a good job.
I was made welcome and told what was needed to be done to my vehicle which left nothing to chance.
Carried out the first service quickly, very polite as always and the car was handed back clean inside and out
Professional staff, who treat you as someone with intelligence and are understanding of personal circumstances (especially in Covid-19 times)
Completely satisfied. Hassle free visit.
Seamless service from a great dealer. I selected Lloyd BMW over my local dealer as the salesman Jamie Critchely excelled in meeting my needs. This feeling has continued with the cars first service. Lloyd are excellent
Good speedy service with no issues
no fuss ver confident that work would be done to very high standards
Everyone was friendly and polite
Work was done efficiently plus I was given advice on work required on my car
Car was booked in at a time/date to suit my requirements, completed on time and everything done explained fully
Friendly, professional staff, nice relaxing showroom
Superb service, every time!
Everything went as expected. The Covid mitigation all worked very well, the rules were being floowed by everybody.
The service manager Anthony Jones is superb and always goes out of his way to speak to me and make sure I am happy with the service received from his excellent team.
Service advisor courteous and helpful.
I had to wait as agreed and car was processed in the time specified and came back very clean and valeted
Good clear information given on service details
Car service was booked in quickly and completed whilst I waited with no surprises. Process was safe and efficient during COVID restrictions.
seamless from start to finish
All precautions taken and well communicated.
Everything was done to my satisfaction.
They met all my expectations and delivered an excellent service. A nice touch was the video they emailed.
I was put at my ease by the service staff dealing with my issues and nothing was too much trouble. Excellent customer service. The staff are super professional yet warm and approachable. They must be worth their weight in gold to the company!
Great staff. Extremely helpful.
Given COVID-19 measures they are doing a great job
Exceptional personal service from the service department at Lloyd in Colne.
I have realised that Lloyds offer a far superior service that all the other dealerships I have tried.
Lloyds at Colne are a very good centre we have used them for many years and have always been well looked after there.
Great service, car returned as promised on time
Always helpful and accommodating
There service was outstanding
Service done on time car cleaned.
I was able to book the car in to suit my needs and the work was carried out quickly and efficiently.
Welcoming atmosphere and job done as promised.
sally in customer service was really good and explained fully when things got delayed and explained why.
I was promised my car would be ready for collection At a certain time and this promise was kept. The staff where polite and helpful .
The price was very fair and cheaper than other dealers I contacted.
The salesman Geoff Rollinson was a pleasure to deal with. It was the first time I have dealt with Lloyds of Colne but they came highly recommended by my brother. I saw the car on Thursday 29 Oct and took delivery on Tuesday 3 November!!
Even though estimated delivery date was way out ,your sales representative was upfront and courteous
There was a delay due to covid but we were kept informed on delivery.
Lloyd Motors at Colne has provided excellent all-round service with regard to 4 different cars over 20 years.
Sam looked after us and made everything straightforward and easy. Enjoyed the test drives, and felt I got a good deal
Matt Shannon provided impeccable guidance and information
The salesman was very friendly (Sam Benson) he managed our needs given we had a 4 year old and 4 month old with us making the process as stress free as possible. The only slight being that there were no refreshments given the pandemic
Geoff the salesman was excellent and provided regular updates and was really helpful
Kept me informed And helpful
The salesman I dealt with, Sam Benson, was thoroughly professional, polite, courteous and answered every question I had, even responding on his weekend off. A pleasure to deal with.
Lloyd BMW
Colne
