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ABOUT LLOYD COLNE.

Find out more about what we do and our team.

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The BMW 5 Series.

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The BMW M4 Competition Coupé and Convertible.

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The BMW X Range. Lead without compromise.

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BMW Plug-In Hybrid Range.

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The Lloyd BMW Winter Event.

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Our Christmas Opening Hours 2019

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BMW X3 Offer

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Paratriathlete Stuart Meikle wins gold medal

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Lloyd Colne, Carl Fogarty & Pendle Powerfest

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Super & Classic Car Sunday 2019

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Motability Week. 15th -19th April 2019.

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M Track Day Offer

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Lloyd BMW helps Colne & Nelson Rugby Club achieve success

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Lloyd Colne continue Customer Service success in 2019.

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Motability scheme welcomes BMW X2.

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We enjoyed a delicious day at Clitheroe Food Festival

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BMW Help: Recalls

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Pendle Powerfest was fantastic

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#ExploreYourWorld

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Super & Classic Car Sunday

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Win A Weekend Escape With The BMW X2.

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Ed is Raising Money for CLAPA

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Clitheroe Food Festival 2017

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Superhero Convoy Brightens up Children's day

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Lloyd Colne enjoy the Pendle Pub Walk

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Cars & Coffee Morning in support of Pendle Powerfest

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335d xDrive M Sport Saloon Offer

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Supercar Sunday

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Clitheroe Food Festival 2016

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Christmas Market 2016

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Our Company History

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Star Cars

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How to get connected with BMW Connected Drive.

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How can a BMW Genius help me?

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Your Perfect BMW Couldn't Be Closer.

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CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

As with everything else at LLOYD COLNE the device experience is second to none !

Service

Job completed before the allotted time

Service

Fulfilled all my requirements and expectations

Service

As above cost of service had to defer it until later.

Service

The service was at a reasonable price. There was an issue found with my car that was covered under a recall. A courtesy car was arranged immediately and 2 members of staff helped me move my bags and car seat as I had my young daughter with me. 10/10

Service

When asked for some one to show me something (tyre pressure in car) seemed that it was to much Hassel for a member of staff to show me.

Service

Just spot on with all aspects of delivery advise and delivery of service.

Service

Consistent professional approach from personnel

Service

This visit, one niggle after leaving. Was sorted immediately and with a smile, thanks

Service

Problem solved straight away, no hassle.

Service

Excellenat customer service

Service

Fully pleased with the communication and service

Service

This was the third time that my car had been taken back for the same fault. Also I handed my car over with half a tank of fuel and received it back with 24 miles left.

Service

Couldn't fault it.

Service

Service completed whilst I waited. The receptionist made me a coffee whilst I worked using the WiFi and the car was cleaned ready for my departure.

Service

Problem diagnosed and resolved.

Service

Very pleased with the car after the service.

Service

fault fixed a reasonable price

Service

I was xtremely disapointed the way i got treat theh dont even deserve a zero making people like that she made me feel.very low disgusted to get treated like that by a well established recognised business when you spend so much money with your company

Service

Sorted the problem without any hassle

Service

See notes above, in addition we received an e mail on completion of the service from the mechanic who carried out the work, the e mail contained a short 'health check' video showing brakes, tyres and underside of vehicle.

Service

Great staff, everything done efficiently and made to feel welcome.

Service

I completed a Google Survey, stating "Lovely staff, good selection of cars. At best average after sales service" & received a public response asking me to email direct my concerns & experience. I did, but have heard nothing since. Leaves me sceptical

Service

All work carried out quickly and to time arranged. Facilities to work whilst waiting and attentive service from reception staff who ensured all my needs were met.

Service

Overall I was happy with my service experience, but many of my car settings have been changed and I'm not sure why

Service

Very happy with the work, but labour cost is high.

Service

Customer Service was brilliant. But my issue has not been resolved.

Service

Top class service as always.

Service

Could not fault the service on my last visit.

Service

Friendly, courteous and professional staff at reception and within the services department. I was provided with a courtesy car and a hot coffee which is always very welcome. My car was returned to me looking great after a complimentary valet.

Service

Professional, friendly and efficient

Service

Very efficient and competent mechanics.I appreciate the car being thoroughly cleaned after each service.

Service

Task done in the time stated.

Service

They were faultless at taking my car for service and giving me a courtesy car to get back home in, car was ready when they said it would be and Sally who I dealt with was very pleasant and helpful keeping me updated with the car.

Service

Took too long Over two hours to switch to winter tyres I had also emailed with a sales question and never got a response

Service

Everything to be done and done explained thoughly.

Service

Staff look after me

Service

Qualified my requirements and completed to my satisfaction

Service

warranty repair replacing the drivers leather seat cover was carried out to my full satisfaction.

Service

Lloyd Colne are excellent in every department giving very reliable and professional service whenever needed. My visits to Lloyd Colne are a real pleasure and this is a major factor in choosing and staying with BMW.

Service

Long standing customer

Service

ON THIS VISIT A FAULT WAS DIAGNOSED AND THE FAULTY PART WAS REPLACED WHILST I WAITED.

Service

Excellent service overall (Lynsey in particular was very helpful).

Service

Great service from a great team.

Service

responsive, efficient, helpful and friendly as ever.

Service

Excellent staff and customer service, the best BMW dealership i have used for purchasing and servicing.

Service

Well recievec work done on time returnednicely cleaned.

Service

Punctual,pleasant explained all that was required, the service was completed for the time indicated. Excellent. And as we had travelled quite a distance :- coffee offered as well.

Service

Excellent service

Service

Very satisfied from all our visits for service, repairs etc over several years.

Service

Hassle free experience very polite personnel

Service

Excellent experience.

Service

Everything carried out professionally and as requested.

Service

Vehicle returned and engine running even better than before service which was only a brake fluid change. i was also kindly e mailed a video of the service inspection. I did reply to this video e mail with a tiny query but have not received a reply.

Service

Excellent customer service

Service

Great Service.

Service

Explained your car and what it had done and what may need looking at in the future.

Service

GOOD SERVICE GIVEN, WOULD LIKE IT CHEAPER

Service

Personal service of a high order

Service

The staff are very friendly and always strive to help. They also run a very fast, efficient service.

Service

Did required work for MOT there and then but did have a long wait and car not thoroughly cleaned as had been in the past.

Service

The service lady was very nice but I was not told what had been done they gave me a piece of paper and my key back and showed me to my car.

Service

Good service

Service

My wife was picking my car up and she was left outside not knowing where my car was by the receptionist, also she was interested in buying a 2 series cabriolet and she didn't think she was taken seriously took two weeks for any body to get in touch .

Service

Rachel and Andrew Palmer have been extremely helpful and have taken great care of me as a customer. I can only sing praises for them.

Service

My local dealer continues to treat both my wife and I with the upmost care and fantastic service. Had to get the car recovered as I was working away and the wife was on her own with the children and Lloyd's gave excellent support

Service

All done very well but it was a big bill this time.

Service

When I receive a loan car I expect a similar car to drive as the one I purchased.

Service

Very satisfied

Service

The dealership have been excellent to deal with and I would be extremely happy to recommend them to everyone

Service

Great service

Service

From service reception to the technician's they were faultless

Service

friendly and kept me informed of progress, good video

Service

Tyres were fitted and wheel alignment carried out to suit my schedule.

Service

Wasn't happy with being charged £85 for brake fluid. I understand that this is an extra to my service plan but the charge for such little time and the fact that the car is only 2.5 years old.

Service

Appt mixed up but still let me come over and did my car in record time brilliant

Service

Rare fault correctly diagnosed, repaired and returned to me in 2 hours ! That's what I call service!

Service

Very flexible including additional test drive just to check out 21inch wheels

Sales

As mentioned above the friendly helpfull staff made the process easy and stress free.

Sales

The interest rate on the contract

Sales

Car was provided within quoted time-frame and all controls and features explained clearly on collection.

Sales

The dealership is good - I am just disappointed with the car - gutted.

Sales

Delays in picking the car up on the Monday morning meant I lost some of that 'new car' excitement so left somewhat disappointed.

Sales

The experience at BMW is excellent, from the reception staff offering coffee to the sales team everyone is very professional , keen to help and give advice.

Sales

Have dealt with this Dealer in the past and so established a good raport with them and this is why I use them. I trust them and the staff are friendly and in general helpful and do what they say they will do.

Sales

Presented lovely in covered area all lovely & shiny-just like a new car should be!

Sales

I would have rated 5 except on delivery,the pre inspections by the dealer were not to the highest standard.A number of delivery packing marks had not been properly cleaned and polished.Also lacquer failures needed to be polished out prior to handover

Sales

Car was fully prepared and immaculate. Salesman took his time to clearly explain all the functions of the car - it was a very relaxed and enjoyable session. Reception welcome and attention was first class.

Sales

Because the sales team understood what I wanted and ensured I was catered for.

Sales

Pleasant, efficient and professional