Loading...

ABOUT LLOYD COLNE.

Find out more about what we do and our team.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

WHAT A DIFFERENCE A DAY MAKES.

Read

Last One Remaining - BMW M140i

Read

Impress with the new BMW Shadow Edition

Read

Clitheroe Food Festival 2017

Read

The BMW Lower Emissions Allowance.

Read

Superhero Convoy Brightens up Children's day

Read

Lloyd Colne enjoy the Pendle Pub Walk

Read

Cars & Coffee Morning in support of Pendle Powerfest

Read

335d xDrive M Sport Saloon Offer

Read

Supercar Sunday

Read

BMW i3 Service Inclusive

Read

Gone in 66 Seconds

Read

Where was Tim?

Read

Clitheroe Food Festival 2016

Read

Christmas Market 2016

Read

Motability Open Weekend

Read

ROAD TAX CHANGES 01/04/2017

Read

Our Company History

Read

What type of BMW Engine is right for you?

Read

BMW xDRIVE.

Read

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The job was completed on time and to our satisfaction

Service

As above

Service

Great staff and service

Service

The work was carried out to very high standard The only reason it is not a 5 was there was no loan car available at the time

Service

Everything carried out to a high standard and also you get a vehicle health check to show that your car is in good running condition

Service

Never have to wait too long and all queries answered to my satisfaction

Service

My flooded engine was restarted and is working perfectly. I had thought it may be written off. Hats off to the service team.

Service

The staff at Lloyd Colne have always provided polite, professional and friendly service with good advice and no pressure. I travel 350 miles to use their service because it is so good. It is in a different league to our local BMW dealer.

Service

collected ontime, work completed on time

Service

nothing to complain about

Service

Fantastic knowledgeable staff who really look after you

Service

good at their job

Service

Generally very goodA recent experience where they should have been more proactive on identifying the root causes of a fault which in turn resulted in the repair not being partially covered under a warranty claim

Service

Completed everything as expected. Friendly welcoming staff.

Service

I was dealt with promptly and courteously. The wait was not very long, refreshments were offered twice, and the car was immaculately washed and cleaned on collection.

Service

Friendly yet professional and clearly care about customers

Service

Good friendly, helpful service

Service

No fuss and job done properly with use of courtesy car while work being completed.

Service

Smiling and efficient front of house staff and service technicians and thevehicle was returned cleaned and washed within the time frame specified.

Service

Second failure of air conditioning system just outside warranty period. BMW goodwill gesture appreciated and use of courtesy car while job was being done was very helpful as I am 90 minute drive from the dealer.

Service

Did everything they were supposed to do. Reception staff very good.

Service

very professional staff at Colne wouldnÂ’t go anywhere else to buy a BMW!!

Service

Accommodating, excellent service, staff are excellent.

Service

Very good

Service

See previous statement. Great staff, they do everything to make me feel valued as a customer, makes me realise that not all car dealerships treat motability customers like everyone else.

Service

I am always given kind attention by the staff in particular in the service section

Service

Nothing to Fault. You always feel you have been well treated.

Service

Service was well done. Loan car available. Items covered. Helpful Reception staff.

Service

very reliable place to get your car service done staff are superb but nothing is 100 percent

Service

Prompt friendly service

Service

Speedy response to service request

Service

Good knowledge of the M brand - given the cost it's good to talk to people that know.

Service

Fast, efficient and no-nonsense.

Service

See comments above

Service

Everything was completed as promised with no issues

Service

The car was in for a repair not service but the inspection was carried out quickly and very professionally, very satisfied.

Service

Everything is completed on time and too top standard All service staff are top notch especially Rachel

Service

Was fine as usual

Service

Advised of additional work upon arrival. This has required a separate booking to be made resulting in disruption to my schedule.

Service

Great service, done.

Service

All problems solved with great customer service

Service

Extremely happy with the service and the friendly staff. An excellent dealership.

Service

Servicing of my car was exceptionl

Service

Always efficient

Service

The staff in all areas at Lloyds is friendly, professional and well informed allowing me to feel special and important as a client. All my needs are taken seriously and every effort is made to address them

Service

Very helpful and easy to deal with

Service

Excellent customer service, loan car was available immediately, given a full report of the recall findings.

Service

Staff very knowledgeable and helpful

Service

First class service.

Service

Informative, friendly service

Service

don't have to keep taking back garage

Service

See above.

Service

I needed a courtesy car as I was left a day without a car but they were unable to provide one for me unless I waited over a week for the appointment.

Service

Friendly greeting on arrival, friendly service desk person. Car started to make a strange noise the following day and the car was accepted straight back in, problem found and fixed, plus replacement car provided for the day. Really helpful & prompt.

Service

Service and MOT was completed and results fully explained

Service

Not as good as previous experienceMy car only needed MoT and air con check which I was told would take 2 hrsI was on time the car never moved from its parking space for over 45 mins when it did go into the workshop the lights were left on for 30 mi

Service

All the staff treated us well and Amber, in particular, answered all our questions knowledgeably. She was very pleasant and efficient.

Service

Lovely centre, professional courteous staff, good service.

Service

Same answer

Service

Everything was good when I took my car in, the wait was a little bit long and wasn't really told how long I would be waiting for but other than that everything was good.

Service

as above

Service

no issues all done on time

Service

Great hassle free service

Service

as per previous answer

Service

The staff and friendly and keep me informed.

Service

Very satisfied everything was to my satisfaction

Service

Very professional and polite customer service, as soon as I called to make an appointment, the staff organised their services efficiently.

Service

every member of staff i dealt with was very friendly, understood my needs and were very accommodating - although a smaller loan car was arranged for me, i requested a car with a bigger boot last minute and the girl offered me a top spec car.

Service

Excellent and diligent attention to detail

Service

Efficient and prepared to talk technical things through with the customer in a language that he understands.

Service

The vehicle was ready on the day promised and had been valeted and was in pristine condition. Again we were greeted by smiling friendly staff and nothing appeared too much trouble. The salesman was off sick but another was ready to show us the vehicl

Sales

Lloyd Colne and Geoff Rollinson in particular are a pleasure to deal with

Sales

The Sales Consultant was able to discuss both new and used options with us, took time to source a car to suit our needs within our budget, and ensured we were able to test drive all vehicle options we were looking at

Sales

Excellent, updates given along the way. Delivery as planned working around me, as most of the business was conducted via email and telephone, which suited my commitments. very professional conduct, would return and recommend.

Sales

Jamie kept me informed of everything

Sales

Kept informed everything went really smoothly

Sales

Got the car i wanted, looked after well, and all staff very courteous.

Sales

Nearly a full 5 star , however the alloy wheels I ordered were wrong when vehicle spec sheet was posted out to myself . However once this was pointed out it was rectified.

Sales

As above.

Sales

Ralph Bolton and colleagues really care

Sales

My supplying dealer, Lloyds Colne, were incredibly helpful, supportive and easy to deal with particularly when things didn't go quite to plan. I would rate them as absolutely outstanding, certainly the most personal and friendly dealership I have eve

Sales

See original answer

Sales

Seb got me a great deal on the car I wanted and the delivery of the car was timed perfectly for me.

Sales

I found that dealer was always promising to call me back and never did so I had to keep chasing for information and to answer certain questions I had. Towards delivery the dealer was more attentive and kept me more updated.

Sales

Matt Shannon in sales was excellent, kept us up to date throughout the process. Understood from the beginning what we wanted.

Sales

Very friendly

Sales

Extreme care and the sales person listenedv

Sales

Darren and other staff very friendly

Sales

Richard went the extra mile to make purchase and delivery simple and efficient.

Sales

Kind polite and professional salesman.

Sales

See above.

Sales

All my needs were exceeded.

Sales

Seems like a happy team.

Sales

As above